How do I get an RFN card?
Use the cardholder application or contact RFN sales. We will review your fleet details and help route your request.
Start card applicationRFN Cardholder FAQ
Fast answers for cardholders, drivers, and fleets using the RFN Site Locator.
Who do I call if my card is lost or stolen?
Call the marketer/card issuer who issued your RFN card immediately so they can protect or block the account. Do not send full card numbers through the website.
Find issuer supportCan RFN show my card balance or credit limit?
No. Balance, billing, payment, and credit-limit requests must go through the marketer/card issuer who manages your account.
Ask RFN for routing helpCan RFN provide current fuel pricing?
RFN cannot provide pricing in the chatbot. Contact the marketer who issued your RFN card or the site directly for current pricing.
Find a siteAre RFN cardlocks open 24 hours?
Open RFN cardlock locations are 24-hour cardlocks. Coming Soon, closed, or temporarily closed locations are not available until their status changes to open.
Check open locationsWhy does browser location not work?
Location requires HTTPS and browser permission. If blocked, search by city, province, fuel product, or amenity instead.
Search manuallyHow do I report wrong site details?
Use the site issue report form and include the location name, issue type, and any helpful notes. RFN sales will receive the report.
Report site issueCan I save the locator to my phone?
Yes. Use Work Offline or your browser menu to add the RFN Site Locator to your home screen. It creates a phone icon and can open recent site information when mobile internet connectivity is not available.
Open Site Locator